The IAM service is an identity management service. The goal of the IAM Service is for every student, teacher, staff member, parent or guardian, and school community member to have a single, unique username and password to access cloud-based learning resources in North Carolina.
Q: How do I claim my account?
A: Please follow these instructions: https://ncedcloud.mcnc.org/claim-my-account.
Video instructions: https://ncedcloud.mcnc.org/sites/default/files/NCEdCloud.IAM.Claim.Account.Employee.mp4
Q: What is McDowell's LEA code?
A: We are 590.
Q: What is my UID?
A: Video instructions on how to look up your UID: https://youtu.be/35sYCrMigLU
Q: How to I reset my password?
A: There is a forgot my password link on the IAM login page. However, if your email address is not in HRMS, it will not be in IAM, and you can not reset your password. Please see a member of the Technology Team or your Data Manager to reset your password?
Q: What if I don't remember the answers to my challenge questions?
A: Please see a member of the Technology Team or your Data Manager, they can reset your challenge questions.
Q: What do I do if I keep getting a single sign on error?
A: We have had the best luck following these steps:
1. Pick a browser that you you don't use very much. I use Chrome most of the day, so I picked Firefox.
2. Login in to IAM http://my.ncedcloud.org
3. Open an new tab and go to http://mcdowell.powerschool.com/teachers
4. Leave this up and and use your main browser for everything else.
More information can be found at: https://ncedcloud.mcnc.org/